Privacy Policy

Last updated: January 1, 2026

Dataforges, Inc. ("Dataforges," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dataforges.io or use our AI Business Intelligence Platform (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Create an account or register for our Services
Complete forms, including contact and demo request forms
Subscribe to newsletters or marketing communications
Request a product demonstration or sales consultation
Contact our support or account management teams
Participate in surveys, webinars, or events we host

This information may include your full name, job title, company name, email address, phone number, and the content of your communications with us.

1.2 Business Data You Connect

When you connect your business data sources to Dataforges (CRM, ERP, analytics tools, databases), we process the data you authorize us to access for the purpose of delivering our analytics and intelligence services. This "Customer Data" remains your property, and we process it solely as a data processor on your behalf.

1.3 Automatically Collected Information

When you visit our website or use our platform, we automatically collect:

IP address and approximate geographic location
Browser type, version, and language settings
Device type, operating system, and hardware identifiers
Pages visited, features used, and time spent on each section
Referring URLs and exit pages
Interaction logs and platform usage patterns
Error logs and performance metrics

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and continuously improve our analytics platform and Services
Process your business data to generate intelligence, forecasts, and reports
Authenticate users and maintain account security
Process subscription payments and manage billing
Send transactional communications (account updates, security alerts, invoices)
Send marketing communications with your consent where required
Analyze platform usage trends to improve features and user experience
Detect, investigate, and prevent fraudulent or unauthorized activity
Comply with legal obligations and enforce our terms of service
Respond to your inquiries and provide customer support

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal bases for processing personal data include:

Contract Performance: Processing necessary to fulfill our subscription agreement with you
Legitimate Interests: Improving our Services, maintaining security, fraud prevention, and direct marketing to existing customers
Legal Compliance: Meeting legal and regulatory obligations
Consent: Where you have provided explicit consent, such as for marketing communications

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share it in the following limited circumstances:

Service Providers: Trusted vendors who assist in operating our platform (cloud hosting, payment processing, analytics, email delivery) under strict data processing agreements and confidentiality obligations
Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections and notification to affected users
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: To protect the rights, property, or safety of Dataforges, our users, or others
With Your Consent: For any other purpose with your explicit consent

5. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes described in this Policy, unless a longer retention period is required by law. Account data is generally retained for the duration of the customer relationship and up to 7 years thereafter for legal and audit purposes. Customer Business Data is deleted within 30 days of contract termination unless you request otherwise.

6. Data Security

We implement enterprise-grade security measures to protect your information, including:

AES-256 encryption at rest for all stored data
TLS 1.3 encryption in transit for all data transmission
Role-based access controls and multi-factor authentication
Continuous security monitoring and intrusion detection systems
Regular third-party penetration testing and security audits
SOC 2 Type II certified infrastructure

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Right to access the personal information we hold about you
Right to correct inaccurate or incomplete information
Right to erasure (right to be forgotten)
Right to restrict or object to certain processing activities
Right to data portability — receive your data in machine-readable format
Right to withdraw consent at any time where processing is consent-based
Right to lodge a complaint with your local data protection authority

To exercise these rights, contact us at privacy@dataforges.io.

8. Cookies

We use cookies and similar tracking technologies as described in our Cookie Policy. You can manage your cookie preferences through our cookie consent manager or your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all cross-border transfers, including Standard Contractual Clauses approved by the European Commission for transfers from the EEA.

10. Children's Privacy

Our Services are designed for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our platform at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our data practices:

Privacy Officer: privacy@dataforges.io
General: hello@dataforges.io
Company: Dataforges, Inc.